Makerere University

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on Tue 3/3/2015 12:43 PM

Dear staff,

One of DICTS' core mandate,is to provide effective ICT support that is responsive to the academic, research and administrative functions of the University.

The DICTS team has over the last few months held consultative and strategic planning meetings internally as well as with external consultants on improving ICT service delivery to the MAK community.Improving the performance and resilience of the MAK network,was one of the key issues discussed and implementation plans for the network optimization exercise were laid out.

Therefore, DICTS will be carrying out a network optimization exercise (fine-tuning to improve network performance and resilience) that will among other things include upgrading the Makerere network backbone logical infrastructure.

The exercise will commence end of March 2015 through to end of April 2015.
There might be interruptions in service while the exercise is underway and this is therefore to request for your patience during that period.

Successful completion of the exercise will result into:

(i)  Improved backbone network performance and resilience.
(ii) Improved provisioning/management of MAK-network resources such as
(ii) Improved user experience on the MAK-network.

Unit/college systems administrators,are therefore encouraged to stay alert when called upon for any support during the exercise.

Please contact the DICTS help-desk ( for any further inquiries regarding the exercise.