Makerere University

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How To Reset Mak-Zoom Account Back To Licensed When Downgraded To Basic

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To all Mak-staff


If your zoom account happens to get downgraded to “BASIC” from “LICENSED” due to some reasons including;

taking the option of consolidation or merging, please follow the following steps towards having your account restored.

Follow the steps in this attached PDF.

End User Support Team