Makerere University

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AIMS WhatsApp Students Services Guide

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By Gilbert Nsanzimana
AIMS is intrgrated with whatsApp messaging platform to enhance communication and direct delivery of important alert/notifications to all users (both students and staff). This guide highlights the process fo activating this service and the different services enabled.
Current services enabled on AIMS WhatsApp
1. GET Payment Reference Number (PRN)
2. Self-Enrollment
3. Self-Registration
4. Unpaid invoices 
5. Payments
6. My information 
7. Results
8. E-Voting
9. E-Library
10. E-Learning
11. Service requests
12. Help
AIMS WhatsApp Service Activation and De-activation:
To enable WhatsApp services, students have to activate the services by OPTING IN. likewise, students are free to de-activate by OPTING OUT.
To activate AIMS WhatsApp Services follow the steps below;
1. Save the AIMS WhatsApp number [+441749200183] in your contacts.
2. Login into your student portal and click on the button labelled “ACTIVATE WHATSAPP
3. Enter your phone number that you use on WhatsApp
4. A window will pop up with the whatsApp activation code. It will look like this
6. Send the word “menu” to AIMS WhatsApp number at any moment to get the Menu (List of service choices).
To DE-ACTIVATE AIMS WhatsApp Services, follow the steps below;
1. Login into your student portal and click on the button labeled “DEACTIVATE WHATSAPP
2. A window will pop up with the WhatsApp de-activation code
3. Open your WhatsApp and send “OPTOUT [DEACTIVATION CODE]”